Get in touch with our team
Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us for help with registration, deposits, withdrawals, verification, or bonus queries via live chat, phone, or email. We aim to respond clearly and promptly, and we can guide you through payment steps and KYC documents for Canadian accounts. For urgent matters, please call during business hours; for non-urgent requests use the appropriate email below.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, typical reply within 12-24 hours) |
| General enquiries | [email protected] (billing, account info and press) |
| Affiliate enquiries | [email protected] (partnerships, tracking and payments) |
| Phone | +1 416 587 4392 |
| Working hours | Mon-Fri, 09:00-18:00; Saturday limited email support |
Email assistance
Email is our preferred contact method for detailed requests, account issues or when you need to submit documents. Please send messages to [email protected] with a clear subject line, your full name and up-to-date contact details. Providing reference numbers and concise descriptions helps us resolve matters faster and prevents avoidable delays in verification or withdrawals.
Submit your enquiry
Contact Extreme Spins support Fill in the form and include your account ID and province for faster handling. Our team at ExtremeSpins will get back to you. Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. For account verification, payments or technical investigations, resolution can take longer as these cases require extra checks or third-party processing. If more time is needed we’ll update you with progress and an estimated timeline. Thank you for your patience.
Feedback
Your feedback helps us improve. If you have suggestions, ideas, or spot an issue, please share them, we read every message carefully and act on common requests. Your input is used to refine site features, promotions and support. Send comments anytime and we’ll review them to make the experience clearer and more reliable for players across Canada. Thank you.