Responsible Gambling Policy

At Extreme Spins we are committed to safer play and player protection. We believe gambling should remain a form of controlled entertainment, so we provide tools, guidance and access to professional help to keep play within your limits. This page explains how we support players in Canada and what options are available to manage activity and reduce risk.

Player protection principles

We prioritise clear information, voluntary controls and quick access to support. We encourage responsible decision-making, privacy-respecting checks when required, and prompt action when a player requests limits or exclusion. Our approach is practical: prevent harm, support players who ask for help, and make controls easy to use.

Activity-control tools

Players can set and change controls directly from their account settings or by contacting customer support. Common options include deposit limits, loss limits, wager limits, session reminders and temporary account breaks. Our support team can explain each option and help apply limits if needed.

Deposit limits

Deposit limits are available to help manage spend. Typical choices include daily, weekly and monthly settings. Example ranges you may set are CA$10 - CA$500 per day, CA$50 - CA$2,000 per week and CA$100 - CA$5,000 per month, though final values depend on verification and local rules.

Loss limits and wager limits

Loss limits cap how much you can lose over a selected period and wager limits cap stake sizes. These limits prevent rapid losses and can be adjusted by the player or set with support. Limits are applied promptly once confirmed.

Time limits and session controls

Session reminders, daily play limits and automatic log-out options help control time spent playing. Players can schedule short breaks, daily time caps or set forced cool-off periods to reduce continuous play.

Self-exclusion and account breaks

Self-exclusion is available for players who need an extended break. Options typically include temporary exclusions from 24 hours to several months, and longer-term exclusions up to one year or more. During exclusion access to the account is blocked and reactivation requires a formal request and verification.

Recognizing signs of problematic behaviour

Warning signs include chasing losses, playing longer than intended, borrowing money to play, or neglecting responsibilities. If you notice these patterns in yourself or someone close to you, consider applying limits, taking a break or seeking external support.

Tips for maintaining control

Set realistic budget limits before you play, use deposit and time controls, avoid playing when stressed or tired, never chase losses and keep gambling as a small portion of your entertainment spend. Talk to someone you trust if you feel unsure about your play.

Professional help and support organisations

If you need extra help, contact local services such as ConnexOntario, Gambling Support BC, Jeu: aide et référence / SOS Joueurs, Gamblers Anonymous or Gambling Therapy. These organisations offer confidential advice and treatment referrals across Canada. Our support team can also help point you to the right local resources and apply safety measures to your account.

If you want to set limits or self-exclude right now, log in and visit the Responsible Gambling section or contact our support team through the site. At ExtremeSpins we take player safety seriously and will assist promptly and respectfully.